| Software Purchasing Policy |
|
| After software registration codes are issued, we regret we are unable to issue refunds. |
| We do not ship CDs or Diskettes, this is why there is no shipping & handling charges. Customers are responsible for downloading (electronically) and trying the demo (shareware version) of the software available for all our products (free of charge) that they wish to purchase to ensure that the software will work on their system and that the customer already has the necessary hardware and correct software operating system. We provide this free 30 day evaluation period for you to determine that our software is suitable for your use before you must register. You should use that 30 day period to evaluate the software. When we receive payment, we send customers a registration code to "unlock" the software restrictions and provide customers with access to the full version of our software. Once you have registered (purchased) the software and we have issued you a registration code, you can continue to use the software unrestricted with no limitations whatsoever. We have no way of "unissuing" the registration code. We believe that your registration (purchase) indicates that you have determined the software is suitable for your needs. Accordingly, we will be reluctant to issue refunds except in very unusual circumstances. Hirtle Software is the sole decision maker on whether a customer will receive a refund. |
| The customer agrees that any refunds granted by Hirtle Software that the customer will accept all credit card processing fees (if any) incurred by Hirtle Software for the customer's original purchase. |