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Customer Technical Support




If you wish support for a Windows Vista problem, please click here and read about Hirtle Software products running on Vista.
Hirtle Software provides technical support for all registered users of our products. Focusing on our registered customers will expidite our clients immediate needs. To respond to your problem in the quickest means possible, PLEASE FIRST READ ABOUT KNOWN ISSUES (CLICK HERE). After you have read the known issues and it still has not solved your problem then you should complete this simple form in as much detail as possible. We will be in touch with you as soon as possible.

NOTE: When submitted, this form converts to an E-Mail message. Please 'OK' any alert messages that may appear, otherwise your message will not be received. If you are using a non forms compatible browser, send an e-mail message directly to Hirtle Software. Include all the information requested on this form.
Personal Information:
Have you registered your software?YES: NO:
Name of Registered User:
Approximate Date Registered:
Method of Registration:
Order Number:
Your E-Mail:
Computer Information:
Operating System:
Computer System:
System RAM:
Graphic Screen Resolution:
System Colors:
Product Information:
Hirtle Software Program:
Version:
Problem Information:
What Error Message(s) are you Receiving?
What Where you Doing When the Error Occurred?
Did the Software Ever Work Originally?
Does the Problem Occur 100% of the time?YES: NO:
Can you Re-Create the problem?YES: NO:
The Following Steps will Reproduce the Problem:
Other Comments:
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